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Join us as we
redefine Hong Kong

RHK will facilitate communication and cooperative action among senior executives to pursue like-minded objectives for improving the innovation landscape in Hong Kong. Taking place over the course of four meetings in 2020/21, attendees will hear from experts and opinion-leaders, and have their say through roundtable discussions. With your participation, RHK will unleash Hong Kong's innovative potential, and push for quicker, more meaningful progress in the city.

With the support from EY, the series' founding sponsor, Redefining Hong Kong has brought awareness to challenges facing the city's economy and industries. Like the
South China Morning Post, EY is committed to doing its part in building a better working world and creating strong positive outcomes. To learn more about EY and its initiatives, click here>

The Redefining Hong Kong Series

JAN 19, 2021:
Can e-commerce thrive in Hong Kong after Covid-19?
Oct 6 2020:

Virtual banking - the dawn of a new era for Hong Kong financial services?

Nov 12 2020:

Can Hong Kong's IPO market maintain its momentum?

Jan 19 2021:

Can e-commerce thrive in Hong Kong after Covid-19?

Feb 2021:

Topic will be announced soon.

Can e-commerce thrive in hong kong after covid-19?

Almost overnight, the Covid-19 pandemic ushered in a sea change to retail operations and consumer behaviour, leading to a rapid rise in online shopping in Hong Kong. Until now, retailers in Hong Kong have had little trouble securing business without much innovation, as it has historically been considered too convenient of a city for online shopping. But the pandemic has condensed the shift to digitising commerce and payment systems from what could have taken years into a matter of months, as businesses concede the necessity to innovate for their survival.

However, despite consumer enthusiasm for online shopping, many Hong Kong e-commerce businesses have encountered myriad challenges throughout the pandemic, ranging from supply chain and logistics issues, electronic payment concerns, consumer relationships and engagement, and determining which technology investments will best suit their business needs. With competition in the e-commerce space likely set to intensify, e-commerce businesses need to swiftly identify ways to keep their organisation sustainable — not only throughout the remainder of the pandemic, but to also survive in a post-pandemic new normal.

How should e-commerce businesses prioritise investment to ensure robust supply chain flexibility and consumer engagement?
What roles can artificial intelligence and machine learning play in making an e-commerce venture successful?
How are business leaders determining which electronic payment systems are best for their business?
How are businesses successfully engaging with and retaining new customers in an increasingly competitive environment?
With easy access to mainland China, what considerations must be undertaken when it comes to cross-border e-commerce strategies and operations?
What will the e-commerce landscape in Hong Kong look like after the pandemic and which industries are most likely to maintain e-commerce success in the future?

Join us at Redefining Hong Kong to hear experts discuss the future of e-commerce markets.

daily workshops

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platinum sponsor

As a global leader in assurance, tax, transaction and advisory services, EY is committed to doing its part in building a better working world because it strongly believes this approach leads to strong positive outcomes, it can also develop talent in all its forms and encourage greater collaboration.  EY wants to build a better working world through its own actions and by engaging with like-minded organizations and individuals.

For more information about EY, please visit


South China Morning Post
is a leading global news company that has reported on China and Asia for more than a century. Founded in 1903, SCMP is headquartered in Hong Kong, where it is the city’s newspaper of record, with a growing correspondent staff across Asia and the United States. SCMP's vision is to “Elevate Thought” and our mission is to “Lead the global conversation about China”. Additionally, SCMP publishes a portfolio of premium lifestyle and fashion titles in Hong Kong including Cosmopolitan,ELLE, Esquire and, Harper’s BAZAAR. SCMP is also home to Abacus, a digital news brand focused on China's tech industry; Inkstone, a daily news brief for those curious about China's growing impact around the world; and Goldthread, a content platform with a focus on food, travel and culture in China.